Commanders!
As per previous announcements, we are currently moving away from MY.GAMES and are transferring to a new system called Wishlist Games ID.
What does that mean for you is the following:
- Starting today, the account transfer is mandatory to continue playing Armored Warfare. The process is available until January 2025. However, all active players should be transferred until the end of this week
- MY.GAMES launcher is no longer available, the use of Wishlist Games launcher is mandatory
- Steam and Epic Game Store players have the transfer and installation process automated (simply run the game via Steam), the process will take place this week
How to transfer your account (if you haven’t already)
This section is only relevant to players who have not transferred the account yet. Open the MY.GAMES launcher as usual. A pop-up window will appear with the prompt to begin the transfer.
You will need to choose a new e-mail for your account (which can be the same as the old one), after which you’ll receive a code and will authorize the transfer. Simply follow the instructions provided.
Please note: Steam and Epic Game Store accounts will have this process automated and will not require a manual transfer.
How to start using the new launcher
Important: Do NOT immediately uninstall the MY.GAMES launcher! This would automatically delete the game files and you’d have to download them from scratch.
First, download and install the launcher using this link.
You can install the launcher anywhere you want but please do not install it into your existing MY.GAMES folder.
Next, log in using the e-mail you transferred your account to. You do not need a password – you will receive a login code to that very e-mail. Next, the launcher will ask you to provide the location of the game. This needs to be done manually as the default one will likely not be correct.
Please note:
- You can select the existing game location but this will only work if you don’t uninstall the MY.GAMES launcher application (just leave things as they are)
- If you intend to uninstall the MY.GAMES launcher application, please make sure you move the game folder to a different one as uninstalling the MY.GAMES launcher deletes all folders of installed (former) MY.GAMES products (simply copy the game to a different folder)
Alternatively, you can download the game from scratch. However, please note that a full client download is roughly 60GB of data.
When the game folder is selected, a small update will download and you can resume playing Armored Warfare. Unfortunately, you’ll have to set your in-game Settings anew as those are not possible to transfer.
Transfer Gift
As we promised before, we have a special transfer gift for you. If you log in using the Wishlist Games launcher between August 29 and September 30, 2024, you will receive the French Dark Green paint that will not become obtainable by any other means.
Not enough? No worries, you will receive another gift a bit later on. Please note, however, that the gift will take some time to arrive.
Frequently Asked Questions:
What is the account transfer and why is it happening?
Armored Warfare is leaving the My.Games platform and is going independent. In order to do that, we need you to transfer your accounts from the My.Games system to our (Wishlist Games) system. The reasons are explained in this article.
What happens if I don’t transfer right now?
The account will not go anywhere (at least not until 2025) but you will not be able to play Armored Warfare without transferring it and using the new launcher. The option to transfer the old account to a new one will expire in early 2025.
My account e-mail is very old and I lost access to it. What do I do?
You do not need to access your old e-mail to complete the transfer. Follow the steps in this article and during the first step where you are required to enter your e-mail, just put a new email there (one that you have access to). As long as you can login to the game (know the old e-mail and the password to your game account), you will be able to complete the transfer.
What if I lost the old e-mail AND the game account password?
That’s a more complicated situation and you have to contact Support. You will be asked to provide some proof of your account’s ownership so please be ready to provide that.
What if I have multiple accounts? Can they be combined into one during the transfer?
No. Each account has to be transferred separately to a different e-mail.
What if I am logging in via Facebook or other third party services?
It’s no problem for the transfer; just follow the usual steps and authorize the transfer via the My.Games launcher as usual using your old login. But the new launcher only supports logging in via e-mail, so please have one ready.
I transferred the account, logged into it and my account is now empty!
There are several reasons why this would have happened. The most common one is that you are trying to log in using a different e-mail than you used to transfer your MY.GAMES account. Please check your e-mails to see which one was it and try logging in using the correct e-mail.
The second typical reason is that you have multiple accounts and you transferred the “wrong” one. Please try to carefully verify you are logged in the correct account and then repeat the transfer process (and, of course, make sure that you are logging to the transferred account using the Wishlist Games launcher).
Another (rather rare) reason for this would be that you were using Gmail (or Twitch or other third party platform) as login method, which is not the same as logging in via e-mail. Please take this into account as well and first see what kind of login you are using.
The verification or code e-mail didn’t arrive, what do I do?
For one, please wait several hours. Secondly, check the Spam folder – sometimes it ends up there. If it didn’t arrive even in Spam and within 24 hours, please contact Support. Our Support Service can be contacted here.
Where is the Daily Bonus?
Daily bonus is currently not available in the Wishlist Games launcher. In the future, it will re-appear directly in the game.
How can I save multiple accounts?
This feature is currently not available. After you transfer all your accounts (each needs to be transferred separately), please use their respective login e-mails to access them.
Thank you for staying with us during this exciting time and, as always:
See you on the battlefield!